Why Volunteer? FAQS
Everyone benefits from volunteering. Local communities and organisations value the time, energy and enthusiasm that students can offer. For you, it’s a great way to engage with the community, add to your CV, meet new people, and see more of the North East.
If you're keen to get started, scroll down for more information on how to start!
What is Durham University Student Volunteering and Outreach? We are a student volunteering organisation at Durham University, running student-led volunteering projects in the local community. We have over 50 projects across the university, working with adults, children, animals and the environment.
Who can join DU Student Volunteering and Outreach? Any current Durham University student can get involved, from any college.
How can I get involved? Our projects are open to everyone, and most don't require specific skills or experience. For more information on any of our projects, visit their pages using the bar above or contact a member of staff, who can tell you more.
How much does it cost? Absolutely nothing!
What about expenses? Do I have to pay for my travel? We will reimburse your travel costs when volunteering on an DU Student Volunteering and Outreach project, as long as you keep your receipt e.g. bus ticket. We do not usually reimburse taxi fares; these must be agreed with us beforehand.
What is a DBS check? DBS stands for Disclousure and Barring Serivce and replaces the old CRB checks. A DBS check is done to establish whether you have anything in your criminal record which would affect our decision to have you as a volunteer.
Do I need one? If you will be working regularly with children you need a DBS check. You generally will not need a DBS check to volunteer at a one-off event. See our 'projects' pages to see if you need a DBS check for the project you would like to join.
How do I get a DBS check? Just pick up a form from the DU Student Volunteering and Outreach office – a staff member will explain how to do the form and what documents we need to see to verify your identity. DBS checks are free for volunteers.
How long does a DBS check take to process? On average they take 2-3 weeks but it can take more or less time – mistakes made on the form can slow down the process so make sure you fill it in carefully.
Can I start volunteering before I get my DBS check back? Some projects will allow you to attend as a one-off before your DBS is back, others will not – just check with a member of staff in the office.
When can I start volunteering? This varies depending on the project – look on the website to find a project you are interested in and then email the project leader for more information.
Where are projects held? Projects are held in various locations; some are based in University buildings and others are in the local community.
Where can I find out about the projects? Get hold of one of our 'Rough Guides' from one of the offices or take a look at the project pages here on the website.
Can I join more than one project? Yes, you can join as many projects as you like.
What if no project looks right for me? If you can't picture yourself joining any of our projects, staff are happy to explore opportunities to develop new projects to fit your interests and capabilities. Most projects are started by students with an initial idea, and we encourage creation and change of projects as situations demand. You can also sign up to our mailing list to hear about new opportunities as they become available - email 'email@example.com' from your Durham email address to sign up.
What else does DU Student Volunteering and Outreach do? We run social and fundraising events, such as Jazz and Wine; one-off volunteering events; volunteer training; awards to our volunteers both at the The Durham University Volunteer Awards and throughout the year.
I have a problem with my volunteering. Who do I contact? If you have any problems whatsoever, please contact our office on 0191 334 1797 or at firstname.lastname@example.org / email@example.com.
Where is the DU Student Volunteering and Outreach Office? We are based in the Palatine Centre, on the ground floor, room PCL012. Open 9.30am – 4.30pm Mon - Fri.