University Counselling Service (Queen’s)

The Counselling Service offers a high standard of service in counselling for any student who is finding that their difficulties are hard to manage and/or affecting their studies. The Counselling Service is here to enable students to become more effective in their lives and overcome barriers to achieving their full potential. The Counsellor aims to help you to explore and understand more clearly the issues that concern you. You may feel anxious about approaching the Service and talking about your concerns. This is normal. Whatever your problem you will be very welcome and treated with respect.

Availability: Weekdays 9am-5pm

Tel: 0191 334 0039



Disability Support

If you have any queries regarding disability, specific learning differences (SpLDs), mental health problems, medical conditions or any other issues, and you are a prospective student, a current student or a member of university staff. We actively encourage you to contact our specialist team. Our friendly advisers are willing to discuss, in confidence, any concerns you may have. In particular, they can give guidance regarding disclosure of a disability.

Availability: Weekdays 8:30am-5pm

Telephone: 0191 334 8115



Durham Student Union Advice & Information Bureau

Whether you’re having problems with money, your landlord, your course, College or companies you’ve bought things from, we can help. Affiliated with Advice UK and completely independent of your College and the University, you can rely on our professional staff to provide you with the best quality advice. To book an appointment use the details below.

Availability: Weekdays 9am-4pm

Tel: 0191 334 1775



NightLine Durham

We are a confidential, non-advisory, non-judgemental, non-directive listening service, run by students, for students.

Availability: Term Time, 9pm-7am

Tel: 0191 334 6444

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